My Cart

Close

Warranty Info

LIMITED WARRANTY

Better Options LLC offers a limited one-year warranty on the Stair Barrier. Better Options LLC will activate this limited warranty upon receipt of your Warranty Registration Card. Alternatively, you may register online here

After activation, Better Options warrants the Stair Barrier to be free from defects in material and workmanship for a period of 1 year from the date of original retail sale. This limited warranty is valid only for the first retail customer. Proof of purchase is required.

If Better Options determines that the Stair Barrier is defective in material or workmanship during the warranty period, Better Options shall, at its sold option, repair or replace the Stair Barrier with a similar product or replacement part(s) collectively, "replacement unit"). This is the sole remedy. Any replacement unit shall be covered by the balance of any time remaining under this limited warranty.

This limited warranty does not cover deterioration or malfunction resulting from normal wear and tear, improper maintenance, misuse, modification, neglect, abuse, and/or repairs, or attempted repairs, made by anyone not authorized by Better Options LLC.

To obtain warranty service, you must contact Better Options to make a claim within thirty (30) days after you discover a problem. Call Better Options at 678-659-9901 or send an email to support@thestairbarrier.com. To fully evaluate your claim, Better Options may ask that you send, at your expense, pictures of the Stair Barrier and/or the product itself.

This limited warranty disclaims any special, incidental or consequential damages, including indirect damage, loss of use, cost and expense.

THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF, AND BETTER OPTIONS LLC EXPRESSLY DISCLAIMS, ANY OTHER WARRANTY, EXPRESS OF IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations may not apply to you.